Keap vs Close: CRM Comparison (2026)

An independent side-by-side comparison of Keap and Close for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Keap leads overall12% cited vs Close 5% across 256 probes.
ChatGPT
Keap
1 / 24 probes
4%
Poor
CloseLeads
3 / 24 probes
13%
Below average
Perplexity
Keap
0 / 24 probes
0%
Invisible
Close
0 / 24 probes
0%
Invisible
Gemini
Keap
0 / 24 probes
0%
Invisible
Close
0 / 24 probes
0%
Invisible
Claude
KeapLeads
6 / 34 probes
18%
Average
Close
2 / 34 probes
6%
Below average
Copilot
KeapLeads
8 / 22 probes
36%
Good
Close
1 / 22 probes
5%
Poor
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Keap
Starting price
$299/mo
Free tier
keap.com
Close
Starting price
$9/user/month
Free tier
Yes
close.com

Key Features

Keap
  • CRM
  • Automation Builder
  • Sales Pipeline
  • Email & Text
  • Landing Pages
  • Payments
  • Appointments
  • Reporting
Close
  • AI sales agent Chloe
  • Monthly AI credits per user
  • Automated workflows
  • Customizable CRM features
  • Multi-channel inbox view
  • Lead activity timeline
  • Email and SMS templates
  • Real-time activity reporting

When to choose Keap

Choose Keap if your team prioritizes its strengths over Close's. Full guidance populates as Keap's feature data is indexed.

When to choose Close

Choose Close if your team prioritizes its strengths over Keap's. Full guidance populates as Close's feature data is indexed.

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