Insightly vs Nutshell: CRM Comparison (2026)

Insightly and Nutshell both offer CRM solutions with a free tier. Insightly focuses on project management and advanced reporting, while Nutshell emphasizes web communication and marketing features.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Insightly leads overall16% cited vs Nutshell 2% across 256 probes.
ChatGPT
Insightly
0 / 24 probes
0%
Invisible
Nutshell
0 / 24 probes
0%
Invisible
Perplexity
InsightlyLeads
9 / 24 probes
38%
Good
Nutshell
1 / 24 probes
4%
Poor
Gemini
InsightlyLeads
9 / 24 probes
38%
Good
Nutshell
1 / 24 probes
4%
Poor
Claude
Insightly
0 / 34 probes
0%
Invisible
Nutshell
0 / 34 probes
0%
Invisible
Copilot
InsightlyLeads
2 / 22 probes
9%
Below average
Nutshell
0 / 22 probes
0%
Invisible
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Insightly
Starting price
$29/user/month
Free tier
Yes
insightly.com
Nutshell
Starting price
$13/user/month
Free tier
Yes
nutshell.com

Key Features

Insightly
  • Lead and contact management
  • Project management
  • Advanced reports
  • Pre-built business dashboards
  • AI Copilot
  • Workflow automation
  • Custom scoring models
  • Unlimited role-based permissions
Nutshell
  • Webchat
  • AI Chatbot
  • Form builder
  • Landing pages
  • Email Marketing capabilities
  • Attribution reporting
  • Unlimited contacts & storage
  • AI outcomes

When to choose Insightly

Choose Insightly if your business requires project management, advanced reporting with pre-built dashboards, AI Copilot, workflow automation, custom scoring models, and unlimited role-based permissions. Its integrations include Google, MS 365, Slack, QuickBooks, Xero, PandaDoc, Asana, and Jira.

When to choose Nutshell

Choose Nutshell if your business prioritizes webchat, AI Chatbot, form builders, landing pages, email marketing capabilities, attribution reporting, unlimited contacts and storage, and AI outcomes. Its integrations include Zapier, OpenAI, WebFX, and SOC2 compliance.

Frequently Asked Questions

What are the key differences in AI features?
Insightly offers an AI Copilot, while Nutshell provides an AI Chatbot and AI outcomes.
Which vendor offers project management features?
Insightly includes project management as a key feature, which is not listed for Nutshell.
Which vendor has email marketing capabilities?
Nutshell offers email marketing capabilities; Insightly does not list this as a key feature.
What are the pricing differences?
Insightly starts at $29/user/month, and Nutshell starts at $13/user/month.
What integrations do they offer?
Insightly integrates with Google, MS 365, Slack, QuickBooks, Xero, PandaDoc, Asana, and Jira. Nutshell integrates with Zapier, OpenAI, WebFX, and SOC2 compliance.

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