Insightly vs Freshsales: CRM Comparison (2026)

An independent side-by-side comparison of Insightly and Freshsales for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
Insightly
0 / 627 probes
0%
Invisible
Freshsales
Tracking…
No data yet
Perplexity
Insightly
19 / 32 probes
59%
Excellent
Freshsales
Tracking…
No data yet
Gemini
Insightly
27 / 33 probes
82%
Excellent
Freshsales
Tracking…
No data yet
Claude
Insightly
0 / 97 probes
0%
Invisible
Freshsales
Tracking…
No data yet
Copilot
Insightly
18 / 211 probes
9%
Below average
Freshsales
Tracking…
No data yet
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Insightly
Starting price
$29/user/month
Free tier
Yes
insightly.com
Freshsales
Starting price
Free tier
freshworks.com

Key Features

Insightly
  • Lead and contact management
  • Project management
  • Advanced reports
  • Pre-built business dashboards
  • AI Copilot
  • Workflow automation
  • Custom scoring models
  • Unlimited role-based permissions
Freshsales
  • Sales-focused CRM
  • Sell smarter
  • Close faster
  • AI boost

When to choose Insightly

Choose Insightly if your team prioritizes its strengths over Freshsales's. Full guidance populates as Insightly's feature data is indexed.

When to choose Freshsales

Choose Freshsales if your team prioritizes its strengths over Insightly's. Full guidance populates as Freshsales's feature data is indexed.

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