Insightly vs Freshsales: CRM Comparison (2026)
An independent side-by-side comparison of Insightly and Freshsales for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.
AI Citation Scorecard
How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.
Freshsales leads overall — 73% cited vs Insightly 16% across 256 probes.
ChatGPT
Insightly
0 / 24 probes
0%
InvisibleFreshsalesLeads
23 / 24 probes
96%
ExcellentPerplexity
Insightly
9 / 24 probes
38%
GoodFreshsalesLeads
10 / 24 probes
42%
GoodGemini
Insightly
9 / 24 probes
38%
GoodFreshsalesLeads
11 / 24 probes
46%
GoodClaude
Insightly
0 / 34 probes
0%
InvisibleFreshsalesLeads
33 / 34 probes
97%
ExcellentCopilot
Insightly
2 / 22 probes
9%
Below averageFreshsalesLeads
16 / 22 probes
73%
ExcellentScale:NoneLowFairStrongExcellent
Probes run hourly; each (engine × query) combo retests every ~3 days.
Pricing
Key Features
Insightly
- ✓Lead and contact management
- ✓Project management
- ✓Advanced reports
- ✓Pre-built business dashboards
- ✓AI Copilot
- ✓Workflow automation
- ✓Custom scoring models
- ✓Unlimited role-based permissions
Freshsales
- ✓Sales-focused CRM
- ✓AI boost for productivity
- ✓Easy-to-use interface
- ✓Modern sales tools
When to choose Insightly
Choose Insightly if your team prioritizes its strengths over Freshsales's. Full guidance populates as Insightly's feature data is indexed.
When to choose Freshsales
Choose Freshsales if your team prioritizes its strengths over Insightly's. Full guidance populates as Freshsales's feature data is indexed.