Insightly vs Close: CRM Comparison (2026)
An independent side-by-side comparison of Insightly and Close for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.
AI Citation Scorecard
How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.
Insightly leads overall — 16% cited vs Close 4% across 268 probes.
ChatGPT
Insightly
0 / 24 probes
0%
InvisibleCloseLeads
3 / 24 probes
13%
Below averagePerplexity
InsightlyLeads
10 / 25 probes
40%
GoodClose
0 / 25 probes
0%
InvisibleGemini
InsightlyLeads
10 / 25 probes
40%
GoodClose
0 / 25 probes
0%
InvisibleClaude
Insightly
0 / 35 probes
0%
InvisibleCloseLeads
2 / 35 probes
6%
Below averageCopilot
InsightlyLeads
2 / 25 probes
8%
Below averageClose
1 / 25 probes
4%
PoorScale:NoneLowFairStrongExcellent
Probes run hourly; each (engine × query) combo retests every ~3 days.
Pricing
Key Features
Insightly
- ✓Lead and contact management
- ✓Project management
- ✓Advanced reports
- ✓Pre-built business dashboards
- ✓AI Copilot
- ✓Workflow automation
- ✓Custom scoring models
- ✓Unlimited role-based permissions
Close
- ✓AI sales agent Chloe
- ✓Monthly AI credits per user
- ✓Automated workflows
- ✓Customizable CRM features
- ✓Multi-channel inbox view
- ✓Lead activity timeline
- ✓Email and SMS templates
- ✓Real-time activity reporting
When to choose Insightly
Choose Insightly if your team prioritizes its strengths over Close's. Full guidance populates as Insightly's feature data is indexed.
When to choose Close
Choose Close if your team prioritizes its strengths over Insightly's. Full guidance populates as Close's feature data is indexed.