SugarCRM vs Monday CRM: CRM Comparison (2026)
An independent side-by-side comparison of SugarCRM and Monday CRM for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.
AI Citation Scorecard
How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.
Monday CRM leads overall — 11% cited vs SugarCRM 10% across 268 probes.
ChatGPT
SugarCRMLeads
3 / 24 probes
13%
Below averageMonday CRM
1 / 24 probes
4%
PoorPerplexity
SugarCRM
3 / 25 probes
12%
Below averageMonday CRMLeads
7 / 25 probes
28%
AverageGemini
SugarCRM
1 / 25 probes
4%
PoorMonday CRMLeads
6 / 25 probes
24%
AverageClaude
SugarCRMLeads
2 / 35 probes
6%
Below averageMonday CRM
0 / 35 probes
0%
InvisibleCopilot
SugarCRMLeads
4 / 25 probes
16%
AverageMonday CRM
1 / 25 probes
4%
PoorScale:NoneLowFairStrongExcellent
Probes run hourly; each (engine × query) combo retests every ~3 days.
Pricing
Key Features
SugarCRM
- ✓Accounts & contact management
- ✓Opportunity tracking
- ✓Pipeline management
- ✓Business process management
- ✓Reporting & analytics
- ✓Mobility
- ✓Enhanced support
- ✓Predictive lead scoring
Monday CRM
- ✓Up to 3 boards
- ✓Up to 3 Docs
- ✓200+ templates
- ✓8 column types
- ✓iOS and Android apps
When to choose SugarCRM
Choose SugarCRM if your team prioritizes its strengths over Monday CRM's. Full guidance populates as SugarCRM's feature data is indexed.
When to choose Monday CRM
Choose Monday CRM if your team prioritizes its strengths over SugarCRM's. Full guidance populates as Monday CRM's feature data is indexed.