SugarCRM vs Insightly: CRM Comparison (2026)
An independent side-by-side comparison of SugarCRM and Insightly for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.
AI Citation Scorecard
How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.
Insightly leads overall — 16% cited vs SugarCRM 9% across 256 probes.
ChatGPT
SugarCRMLeads
3 / 24 probes
13%
Below averageInsightly
0 / 24 probes
0%
InvisiblePerplexity
SugarCRM
3 / 24 probes
13%
Below averageInsightlyLeads
9 / 24 probes
38%
GoodGemini
SugarCRM
1 / 24 probes
4%
PoorInsightlyLeads
9 / 24 probes
38%
GoodClaude
SugarCRMLeads
2 / 34 probes
6%
Below averageInsightly
0 / 34 probes
0%
InvisibleCopilot
SugarCRMLeads
3 / 22 probes
14%
Below averageInsightly
2 / 22 probes
9%
Below averageScale:NoneLowFairStrongExcellent
Probes run hourly; each (engine × query) combo retests every ~3 days.
Pricing
Key Features
SugarCRM
- ✓Accounts & contact management
- ✓Opportunity tracking
- ✓Pipeline management
- ✓Business process management
- ✓Reporting & analytics
- ✓Mobility
- ✓Enhanced support
- ✓Predictive lead scoring
Insightly
- ✓Lead and contact management
- ✓Project management
- ✓Advanced reports
- ✓Pre-built business dashboards
- ✓AI Copilot
- ✓Workflow automation
- ✓Custom scoring models
- ✓Unlimited role-based permissions
When to choose SugarCRM
Choose SugarCRM if your team prioritizes its strengths over Insightly's. Full guidance populates as SugarCRM's feature data is indexed.
When to choose Insightly
Choose Insightly if your team prioritizes its strengths over SugarCRM's. Full guidance populates as Insightly's feature data is indexed.