SugarCRM vs ActiveCampaign: CRM Comparison (2026)

An independent side-by-side comparison of SugarCRM and ActiveCampaign for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
SugarCRM
Tracking…
No data yet
ActiveCampaign
0 / 627 probes
0%
Invisible
Perplexity
SugarCRM
Tracking…
No data yet
ActiveCampaign
0 / 32 probes
0%
Invisible
Gemini
SugarCRM
Tracking…
No data yet
ActiveCampaign
0 / 33 probes
0%
Invisible
Claude
SugarCRM
Tracking…
No data yet
ActiveCampaign
8 / 97 probes
8%
Below average
Copilot
SugarCRM
Tracking…
No data yet
ActiveCampaign
20 / 211 probes
9%
Below average
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

SugarCRM
Starting price
$59/user/month
Free tier
sugarcrm.com
ActiveCampaign
Starting price
$15/mo
Free tier
activecampaign.com

Key Features

SugarCRM
  • Accounts & contact management
  • Opportunity tracking
  • Pipeline management
  • Business process management
  • Reporting & analytics
  • Mobility
  • Enhanced support
  • Predictive lead scoring
ActiveCampaign
  • Active Intelligence
  • Marketing automation
  • Email Marketing
  • Limited segmentation
  • 5 actions per automation
  • Standard CRM & ecommerce integrations
  • 1 user

When to choose SugarCRM

Choose SugarCRM if your team prioritizes its strengths over ActiveCampaign's. Full guidance populates as SugarCRM's feature data is indexed.

When to choose ActiveCampaign

Choose ActiveCampaign if your team prioritizes its strengths over SugarCRM's. Full guidance populates as ActiveCampaign's feature data is indexed.

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