SugarCRM vs ActiveCampaign: CRM Comparison (2026)
An independent side-by-side comparison of SugarCRM and ActiveCampaign for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.
AI Citation Scorecard
How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.
SugarCRM leads overall — 9% cited vs ActiveCampaign 5% across 256 probes.
ChatGPT
SugarCRMLeads
3 / 24 probes
13%
Below averageActiveCampaign
1 / 24 probes
4%
PoorPerplexity
SugarCRMLeads
3 / 24 probes
13%
Below averageActiveCampaign
0 / 24 probes
0%
InvisibleGemini
SugarCRMLeads
1 / 24 probes
4%
PoorActiveCampaign
0 / 24 probes
0%
InvisibleClaude
SugarCRMLeads
2 / 34 probes
6%
Below averageActiveCampaign
1 / 34 probes
3%
PoorCopilot
SugarCRM
3 / 22 probes
14%
Below averageActiveCampaignLeads
4 / 22 probes
18%
AverageScale:NoneLowFairStrongExcellent
Probes run hourly; each (engine × query) combo retests every ~3 days.
Pricing
Key Features
SugarCRM
- ✓Accounts & contact management
- ✓Opportunity tracking
- ✓Pipeline management
- ✓Business process management
- ✓Reporting & analytics
- ✓Mobility
- ✓Enhanced support
- ✓Predictive lead scoring
ActiveCampaign
- ✓Active Intelligence (limits apply)
- ✓Marketing automation
- ✓Email Marketing
- ✓Limited segmentation
- ✓5 actions per automation
- ✓Standard CRM & ecommerce integrations
- ✓1 user
When to choose SugarCRM
Choose SugarCRM if your team prioritizes its strengths over ActiveCampaign's. Full guidance populates as SugarCRM's feature data is indexed.
When to choose ActiveCampaign
Choose ActiveCampaign if your team prioritizes its strengths over SugarCRM's. Full guidance populates as ActiveCampaign's feature data is indexed.