Freshsales vs Monday CRM: CRM Comparison (2026)

Freshsales is a sales-focused CRM with AI features and a user-friendly interface. Monday CRM offers a free tier and is highly customizable with workflow automation and AI features.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Freshsales leads overall71% cited vs Monday CRM 11% across 244 probes.
ChatGPT
FreshsalesLeads
23 / 24 probes
96%
Excellent
Monday CRM
1 / 24 probes
4%
Poor
Perplexity
FreshsalesLeads
10 / 24 probes
42%
Good
Monday CRM
6 / 24 probes
25%
Average
Gemini
FreshsalesLeads
11 / 24 probes
46%
Good
Monday CRM
6 / 24 probes
25%
Average
Claude
FreshsalesLeads
31 / 32 probes
97%
Excellent
Monday CRM
0 / 32 probes
0%
Invisible
Copilot
FreshsalesLeads
12 / 18 probes
67%
Excellent
Monday CRM
0 / 18 probes
0%
Invisible
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Freshsales
Starting price
Free tier
freshworks.com
Monday CRM
Starting price
$0/month
Free tier
Yes
monday.com

Key Features

Freshsales
  • Sales-focused CRM
  • AI boost for productivity
  • Easy-to-use interface
  • Modern sales tools
Monday CRM
  • Up to 3 boards
  • Up to 3 Docs
  • 200+ templates
  • 8 column types
  • iOS and Android apps

When to choose Freshsales

Freshsales is suitable for sales teams seeking a comprehensive CRM with AI capabilities and an intuitive design.

When to choose Monday CRM

Monday CRM is a strong choice for users who prioritize workflow customization and have a need for a free tier, mobile access, and integrations with Gmail and Outlook.

Frequently Asked Questions

What are the key differences in core functionality between Freshsales and Monday CRM?
Freshsales is designed as a sales-focused CRM with AI productivity boosts and modern sales tools. Monday CRM includes features like up to 3 boards, up to 3 Docs, 200+ templates, and 8 column types.
What are the pricing and free tier options for Freshsales and Monday CRM?
Freshsales does not have a free tier mentioned and pricing details are not specified. Monday CRM offers a free tier with a starting price of $0/month.
What integrations are available for Freshsales and Monday CRM?
Freshsales does not have any integrations mentioned. Monday CRM integrates with Gmail and Outlook.
Are there mobile applications available for Freshsales and Monday CRM?
Mobile application availability for Freshsales is not specified. Monday CRM offers iOS and Android apps.

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