Freshsales vs HubSpot: CRM Comparison (2026)

HubSpot offers a free tier and a clear starting price, along with specific marketing automation features and numerous integrations. Freshsales emphasizes AI-powered sales tools and ease of use, but lacks disclosed pricing, a free tier, and detailed integration information.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
Freshsales
Tracking…
No data yet
HubSpot
627 / 627 probes
100%
Excellent
Perplexity
Freshsales
Tracking…
No data yet
HubSpot
32 / 32 probes
100%
Excellent
Gemini
Freshsales
Tracking…
No data yet
HubSpot
33 / 33 probes
100%
Excellent
Claude
Freshsales
Tracking…
No data yet
HubSpot
97 / 97 probes
100%
Excellent
Copilot
Freshsales
Tracking…
No data yet
HubSpot
211 / 211 probes
100%
Excellent
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Freshsales
Starting price
Free tier
freshworks.com
HubSpot
Starting price
$7/mo/seat
Free tier
Yes
hubspot.com

Key Features

Freshsales
  • Sales-focused CRM
  • Sell smarter
  • Close faster
  • AI boost
HubSpot
  • Free Marketing tools
  • Free Sales tools
  • Free Service tools
  • Free Content tools
  • Free Data tools
  • Free Revenue tools
  • Simple marketing automation
  • CRM segments

When to choose Freshsales

Freshsales is suitable for sales teams seeking an easy-to-use CRM with AI-powered productivity tools and comprehensive CRM functions, particularly when specific pricing and integration details are less critical.

When to choose HubSpot

HubSpot is suitable for businesses seeking a CRM with a free tier, transparent starting pricing, and specific features such as email marketing, live chat, simple marketing automation, ad management, lead scoring, and CRM segments, along with a variety of integrations including Jira, Adobe Express, Aircall, LinkedIn, Microsoft Teams, and Amplitude.

Frequently Asked Questions

What are the key feature differences between Freshsales and HubSpot?
Freshsales offers a sales-focused CRM with AI boost for productivity, an easy-to-use interface, and modern sales tools. HubSpot provides email marketing, live chat, simple marketing automation, ad management, lead scoring, and CRM segments.
Does either vendor offer a free tier?
HubSpot offers a free tier, while Freshsales does not specify one.
What are the pricing details for Freshsales and HubSpot?
HubSpot starts at $7/month/seat. Freshsales does not specify pricing details.
What integrations do Freshsales and HubSpot offer?
HubSpot integrates with Jira, Adobe Express, Aircall, LinkedIn, Microsoft Teams, and Amplitude. Freshsales does not list specific integrations.

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