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Monday CRM vs SugarCRM: CRM Comparison (2026)

Monday CRM offers a free tier, while SugarCRM does not. SugarCRM requires a minimum of 15 users. Monday CRM lists specific mobile app availability for iOS and Android, which SugarCRM summarizes as “Mobility.” SugarCRM offers predictive lead scoring as a key feature, which Monday CRM does not explicitly list.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Monday CRM leads overall — 11% cited vs SugarCRM 9% across 234 probes.
ChatGPT
Monday CRM
1 / 23 probes
4%
Poor
SugarCRMLeads
3 / 23 probes
13%
Below average
Perplexity
Monday CRMLeads
6 / 23 probes
26%
Average
SugarCRM
3 / 23 probes
13%
Below average
Gemini
Monday CRMLeads
6 / 23 probes
26%
Average
SugarCRM
1 / 23 probes
4%
Poor
Claude
Monday CRM
0 / 31 probes
0%
Invisible
SugarCRMLeads
2 / 31 probes
6%
Below average
Copilot
Monday CRM
0 / 17 probes
0%
Invisible
SugarCRMLeads
2 / 17 probes
12%
Below average
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Monday CRM
Starting price
$0/month
Free tier
Yes
monday.com ↗
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SugarCRM
Starting price
$59/user/month
Free tier
—
sugarcrm.com ↗
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Key Features

Monday CRM
  • ✓Up to 3 boards
  • ✓Up to 3 Docs
  • ✓200+ templates
  • ✓8 column types
  • ✓iOS and Android apps
SugarCRM
  • ✓Accounts & contact management
  • ✓Opportunity tracking
  • ✓Pipeline management
  • ✓Business process management
  • ✓Reporting & analytics
  • ✓Mobility
  • ✓Enhanced support
  • ✓Predictive lead scoring

When to choose Monday CRM

You require a free tier for basic CRM functionalities, or need mobile applications for iOS or Android. You also might prefer Monday CRM if you have a small team, as SugarCRM has a 15-user minimum.

When to choose SugarCRM

You need advanced features like predictive lead scoring and comprehensive analytics. You also might consider SugarCRM if you have a larger sales team and can meet the 15-user minimum.

Frequently Asked Questions

What is the starting price for Monday CRM and SugarCRM?
Monday CRM starts at $0/month with a free tier. SugarCRM starts at $59/user/month and does not offer a free tier.
What are the key differences in features between Monday CRM and SugarCRM?
Monday CRM's key features include up to 3 boards, up to 3 Docs, 200+ templates, and 8 column types. SugarCRM's key features include accounts & contact management, opportunity tracking, pipeline management, business process management, reporting & analytics, mobility, enhanced support, and predictive lead scoring. Monday CRM offers iOS and Android apps, while SugarCRM offers a feature called 'Mobility.'
Do Monday CRM and SugarCRM have free tiers?
Monday CRM has a free tier. SugarCRM does not.
What are the integration options for Monday CRM and SugarCRM?
Monday CRM integrates with Gmail and Outlook. SugarCRM integrates with mail & calendar, Sugar Intelligence, LinkedIn connector, and sales-i.
Are there any user minimums for SugarCRM?
Yes, SugarCRM requires a 15-user minimum.

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