Monday CRM vs Nutshell: CRM Comparison (2026)

Monday CRM offers a free tier with limitations on boards, docs, and column types. Nutshell offers a free tier, but its paid plan starts at $13/user/month and provides unlimited contacts and storage. Monday CRM focuses on customizable workflows and AI-powered features, while Nutshell emphasizes webchat, AI chatbot, form builder, landing pages, and email marketing capabilities.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Monday CRM leads overall11% cited vs Nutshell 2% across 232 probes.
ChatGPT
Monday CRMLeads
1 / 23 probes
4%
Poor
Nutshell
0 / 23 probes
0%
Invisible
Perplexity
Monday CRMLeads
6 / 23 probes
26%
Average
Nutshell
1 / 23 probes
4%
Poor
Gemini
Monday CRMLeads
6 / 23 probes
26%
Average
Nutshell
1 / 23 probes
4%
Poor
Claude
Monday CRM
0 / 30 probes
0%
Invisible
Nutshell
0 / 30 probes
0%
Invisible
Copilot
Monday CRM
0 / 17 probes
0%
Invisible
Nutshell
0 / 17 probes
0%
Invisible
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Monday CRM
Starting price
$0/month
Free tier
Yes
monday.com
Nutshell
Starting price
$13/user/month
Free tier
Yes
nutshell.com

Key Features

Monday CRM
  • Up to 3 boards
  • Up to 3 Docs
  • 200+ templates
  • 8 column types
  • iOS and Android apps
Nutshell
  • Webchat
  • AI Chatbot
  • Form builder
  • Landing pages
  • Email Marketing capabilities
  • Attribution reporting
  • Unlimited contacts & storage
  • AI outcomes

When to choose Monday CRM

Monday CRM is suitable for users who need a free tier with basic CRM functionalities, customizable workflows, and AI-powered features. It is ideal for those who can manage within the limits of 3 boards, 3 docs, and 8 column types.

When to choose Nutshell

Nutshell is suitable for users who require comprehensive marketing features like webchat, AI chatbot, form builder, landing pages, and email marketing. It is a good choice for businesses that need unlimited contacts and storage, and prefer an affordable, easy-to-use platform with fast onboarding.

Frequently Asked Questions

What are the key differences in free tiers?
Monday CRM's free tier includes up to 3 boards, 3 docs, 200+ templates, and 8 column types. Nutshell also has a free tier, but its specific features are not detailed beyond the existence of the free offering and the paid plan starting price.
What are the primary integration differences?
Monday CRM integrates with Gmail and Outlook. Nutshell integrates with Zapier, OpenAI, WebFX, and offers SOC2 compliance.
What are the main AI feature differences?
Monday CRM offers AI-powered features and AI credits that depend on usage. Nutshell offers an AI Chatbot and AI outcomes, with limited AI outcomes on its basic plan.
How do pricing models compare?
Monday CRM has a starting price of $0/month with a free tier and pricing can increase quickly with users. Nutshell's paid plan starts at $13/user/month, also with a free tier, and emphasizes affordable pricing with no hidden fees.

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