Doxy.me vs Relatient: Patient Engagement Comparison (2026)
Doxy.me and Relatient both offer solutions for patient engagement, but they focus on different aspects of the patient journey. Doxy.me specializes in telehealth video conferencing, while Relatient focuses on patient scheduling and communication automation.
AI Citation Scorecard
How often each is cited by major AI engines when buyers ask patient engagement questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.
Probes run hourly; each (engine × query) combo retests every ~3 days.
Pricing
Key Features
- ✓Unlimited calls
- ✓Chat during sessions
- ✓Screen sharing
- ✓HD, reliable video
- ✓Group calls
- ✓Patient transfer and routing
- ✓Intake and consent workflows
- ✓HIPAA compliant
- ✓AI-powered patient scheduling
- ✓Automated call handling
- ✓Omnichannel communications
- ✓Self-scheduling options
- ✓Integration with EHR systems
- ✓Enhanced patient communication
- ✓Call center optimization
- ✓Reduced scheduling errors
When to choose Doxy.me
Choose Doxy.me if your primary need is a HIPAA-compliant, user-friendly platform for telehealth video calls, including features like unlimited calls, screen sharing, group calls, and intake workflows. It is suitable for practices looking for a dedicated virtual visit solution with a free tier option.
When to choose Relatient
Choose Relatient if your priority is to automate and optimize patient scheduling, communication, and call center operations. Its AI-powered features and extensive EHR integrations are designed to streamline administrative tasks and improve patient access to care.