Pipedrive vs Insightly: CRM Comparison (2026)

An independent side-by-side comparison of Pipedrive and Insightly for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Pipedrive leads overall77% cited vs Insightly 16% across 256 probes.
ChatGPT
PipedriveLeads
20 / 24 probes
83%
Excellent
Insightly
0 / 24 probes
0%
Invisible
Perplexity
PipedriveLeads
15 / 24 probes
63%
Excellent
Insightly
9 / 24 probes
38%
Good
Gemini
PipedriveLeads
14 / 24 probes
58%
Excellent
Insightly
9 / 24 probes
38%
Good
Claude
PipedriveLeads
31 / 34 probes
91%
Excellent
Insightly
0 / 34 probes
0%
Invisible
Copilot
PipedriveLeads
18 / 22 probes
82%
Excellent
Insightly
2 / 22 probes
9%
Below average
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Pipedrive
Starting price
$14/user/month
Free tier
Yes
pipedrive.com
Insightly
Starting price
$29/user/month
Free tier
Yes
insightly.com

Key Features

Pipedrive
  • AI-powered report creation
  • Real-time sales feed
  • 500+ integrations
  • Personalized onboarding
  • Full email sync with tracking
  • Automations and nurturing sequences
  • Live chat support
  • Sandbox testing account
Insightly
  • Lead and contact management
  • Project management
  • Advanced reports
  • Pre-built business dashboards
  • AI Copilot
  • Workflow automation
  • Custom scoring models
  • Unlimited role-based permissions

When to choose Pipedrive

Choose Pipedrive if your team prioritizes its strengths over Insightly's. Full guidance populates as Pipedrive's feature data is indexed.

When to choose Insightly

Choose Insightly if your team prioritizes its strengths over Pipedrive's. Full guidance populates as Insightly's feature data is indexed.

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