Capsule vs Keap: CRM Comparison (2026)
Capsule is suitable for businesses seeking a CRM with a free tier, multiple integrations, and advanced email functionalities. Keap is suitable for businesses prioritizing comprehensive automation, sales pipelines, and built-in marketing tools but do not require a free tier.
AI Citation Scorecard
How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.
Probes run hourly; each (engine × query) combo retests every ~3 days.
Pricing
Key Features
- ✓250 Contacts
- ✓5 custom fields
- ✓1 Sales Pipeline
- ✓Advanced Mail Connection
- ✓Email Templates
- ✓Workflow Automations
- ✓AI Pipeline Generator
- ✓Multiple Sales Pipelines
- ✓CRM
- ✓Automation Builder
- ✓Sales Pipeline
- ✓Email & Text
- ✓Landing Pages
- ✓Payments
- ✓Appointments
- ✓Reporting
When to choose Capsule
Capsule offers a free tier, 250 contacts, 5 custom fields, and 1 sales pipeline. Its key features include advanced mail connection, email templates, workflow automations, and an AI pipeline generator. It integrates with Xero, Zendesk, Mailchimp, QuickBooks, Gmail, Office 365, and Zapier.
When to choose Keap
Keap does not offer a free tier, with a starting price of $299/month. Its key features include CRM, automation builder, sales pipeline, email and text, landing pages, payments, appointments, and reporting. It does not list specific integrations.