Heap vs Kissmetrics: Analytics Comparison (2026)
Heap and Kissmetrics both offer analytics platforms with a free tier. Heap emphasizes unlimited enrichment sources and includes SSO, while Kissmetrics highlights user-level tracking, a higher volume of included events, and native email campaigns.
AI Citation Scorecard
How often each is cited by major AI engines when buyers ask analytics questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.
Probes run hourly; each (engine × query) combo retests every ~3 days.
Pricing
Key Features
- ✓Core analytics charts
- ✓Unlimited enrichment sources
- ✓6 months data history
- ✓SSO
- ✓User-level tracking
- ✓500,000 events/month included
- ✓Unlimited users & seats
- ✓9 report types
- ✓Flexible attribution
- ✓Native email campaigns
- ✓1-hour onboarding call included
- ✓30+ integrations & full API access
When to choose Heap
Heap is suitable for users who prioritize unlimited data enrichment sources and require SSO. Its free tier includes core analytics charts and 6 months of data history.
When to choose Kissmetrics
Kissmetrics is suitable for users who need user-level tracking, a substantial volume of events included per month (500,000), and native email campaign capabilities. It also offers 9 report types and flexible attribution.