Webex vs Microsoft Teams: Video Conferencing Comparison (2026)

An independent side-by-side comparison of Webex and Microsoft Teams for video conferencing buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask video conferencing questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Webex leads overall50% cited vs Microsoft Teams 0% across 60 probes.
ChatGPT
WebexLeads
6 / 6 probes
100%
Excellent
Microsoft Teams
0 / 6 probes
0%
Invisible
Perplexity
WebexLeads
1 / 6 probes
17%
Average
Microsoft Teams
0 / 6 probes
0%
Invisible
Gemini
WebexLeads
1 / 6 probes
17%
Average
Microsoft Teams
0 / 6 probes
0%
Invisible
Claude
WebexLeads
6 / 6 probes
100%
Excellent
Microsoft Teams
0 / 6 probes
0%
Invisible
Copilot
WebexLeads
1 / 6 probes
17%
Average
Microsoft Teams
0 / 6 probes
0%
Invisible
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Webex
Starting price
$12/user/month
Free tier
Yes
webex.com
Microsoft Teams
Starting price
Free tier
microsoft.com

Key Features

Webex
  • Unlimited meetings, up to 40 min
  • Up to 100 attendees per meeting
  • Screen sharing with annotation
  • Unlimited Whiteboards
  • Local recording
  • Calendar service integration
  • Advanced noise cancellation
  • Unlimited messaging
Microsoft Teams
  • Online meetings and chat
  • Real-time collaboration
  • Shared cloud storage

When to choose Webex

Choose Webex if your team prioritizes its strengths over Microsoft Teams's. Full guidance populates as Webex's feature data is indexed.

When to choose Microsoft Teams

Choose Microsoft Teams if your team prioritizes its strengths over Webex's. Full guidance populates as Microsoft Teams's feature data is indexed.

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