8x8 Meet vs Microsoft Teams: Video Conferencing Comparison (2026)
8x8 Meet and Microsoft Teams both provide video conferencing and collaboration features. 8x8 Meet offers a broader range of communication tools including phone, video, chat, and fax, along with AI-powered meeting transcripts. Microsoft Teams focuses on online meetings, chat, real-time collaboration, and shared cloud storage, with strong integration into the Microsoft 365 ecosystem.
AI Citation Scorecard
How often each is cited by major AI engines when buyers ask video conferencing questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.
Probes run hourly; each (engine × query) combo retests every ~3 days.
Pricing
Key Features
- ✓Reliable all-in-one communications
- ✓Integrated phone, video, chat, fax
- ✓Around-the-clock customer support
- ✓AI-powered meeting transcripts
- ✓Online meetings and chat
- ✓Real-time collaboration
- ✓Shared cloud storage
When to choose 8x8 Meet
8x8 Meet is suitable for organizations seeking an all-in-one communication platform with integrated phone, video, chat, and fax, as well as AI-powered meeting transcripts. It is also beneficial for businesses that prioritize quick setup, scalability, high uptime, and security.
When to choose Microsoft Teams
Microsoft Teams is a strong choice for businesses already using Microsoft 365 due to its seamless integration. It is ideal for remote collaboration, online meetings, chat, and shared cloud storage. Organizations that value a user-friendly interface for these core functions may also prefer Microsoft Teams.