Dynatrace vs New Relic: Observability & APM Comparison (2026)
Dynatrace and New Relic are both observability and APM platforms, but they differ in their pricing models, free offerings, and specific features. Dynatrace offers full platform access, automatic root cause analysis, and live code troubleshooting, while New Relic provides a generous free tier with unlimited free basic users and 100 GB of free data ingest per month.
AI Citation Scorecard
How often each is cited by major AI engines when buyers ask observability & apm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.
Probes run hourly; each (engine × query) combo retests every ~3 days.
Pricing
Key Features
- ✓Full platform access
- ✓End-to-end observability
- ✓Custom metrics
- ✓Automatic root cause analysis
- ✓Live code troubleshooting
- ✓15 months of retention
- ✓Integrates with major clouds
- ✓Continuous actionable insights
- ✓50+ capabilities in one platform
- ✓Unlimited free basic users
- ✓100 GB of free data ingest/month
- ✓Data retention of at least 8 days
When to choose Dynatrace
Dynatrace is suitable for users who require comprehensive end-to-end observability with features like automatic root cause analysis and live code troubleshooting, and who can benefit from customizable pricing models for scalable usage.
When to choose New Relic
New Relic is suitable for users who need a free entry point into observability with a substantial free data ingest limit and unlimited basic users, and who prefer a pay-as-you-go model for scaling.