Re:amaze vs Kayako: Helpdesk Comparison (2026)
An independent side-by-side comparison of Re:amaze and Kayako for helpdesk buyers — pricing, features, integrations, and how often each is cited by major AI engines.
AI Citation Scorecard
How often each is cited by major AI engines when buyers ask helpdesk questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.
Too early to call — probes still building data.
ChatGPT
Re:amaze
Tracking…
No data yet
Kayako
0 / 94 probes
0%
InvisiblePerplexity
Re:amaze
Tracking…
No data yet
Kayako
4 / 568 probes
1%
PoorGemini
Re:amaze
Tracking…
No data yet
Kayako
1 / 94 probes
1%
PoorClaude
Re:amaze
Tracking…
No data yet
Kayako
0 / 149 probes
0%
InvisibleCopilot
Re:amaze
Tracking…
No data yet
Kayako
3 / 95 probes
3%
PoorScale:NoneLowFairStrongExcellent
Probes run hourly; each (engine × query) combo retests every ~3 days.
Pricing
Key Features
Re:amaze
- ✓Unlimited Email Inboxes
- ✓Live Chat
- ✓Social Media Channels
- ✓Workflow Automation
Kayako
- ✓AI resolves issues end-to-end
- ✓No seat or setup fees
- ✓Transparent pricing per resolved ticket
- ✓Integrates with multiple platforms
When to choose Re:amaze
Choose Re:amaze if your team prioritizes its strengths over Kayako's. Full guidance populates as Re:amaze's feature data is indexed.
When to choose Kayako
Choose Kayako if your team prioritizes its strengths over Re:amaze's. Full guidance populates as Kayako's feature data is indexed.