HubSpot vs Keap: CRM Comparison (2026)

HubSpot is ideal for businesses seeking a CRM with extensive marketing tools and flexible pricing, including a free tier, while Keap is better suited for small businesses prioritizing comprehensive CRM and automation features, despite its higher starting price.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

HubSpot leads overall88% cited vs Keap 11% across 232 probes.
ChatGPT
HubSpotLeads
23 / 23 probes
100%
Excellent
Keap
1 / 23 probes
4%
Poor
Perplexity
HubSpotLeads
17 / 23 probes
74%
Excellent
Keap
0 / 23 probes
0%
Invisible
Gemini
HubSpotLeads
17 / 23 probes
74%
Excellent
Keap
0 / 23 probes
0%
Invisible
Claude
HubSpotLeads
30 / 30 probes
100%
Excellent
Keap
6 / 30 probes
20%
Average
Copilot
HubSpotLeads
15 / 17 probes
88%
Excellent
Keap
6 / 17 probes
35%
Good
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

HubSpot
Starting price
$7/mo/seat
Free tier
Yes
hubspot.com
Keap
Starting price
$299/mo
Free tier
keap.com

Key Features

HubSpot
  • Email marketing
  • Live chat
  • Simple marketing automation
  • Ad management
  • Lead scoring
  • CRM segments
Keap
  • CRM
  • Automation Builder
  • Sales Pipeline
  • Email & Text
  • Landing Pages
  • Payments
  • Appointments
  • Reporting

When to choose HubSpot

Choose HubSpot if you need a CRM with a free tier, flexible pricing, and a wide array of marketing features like email marketing, live chat, simple marketing automation, ad management, lead scoring, and CRM segments. It also offers strong integrations with platforms such as Jira, Adobe Express, Aircall, LinkedIn, Microsoft Teams, and Amplitude.

When to choose Keap

Choose Keap if your small business requires a comprehensive CRM with a strong automation builder, sales pipeline management, email and text capabilities, landing pages, payments, appointments, and reporting. Be aware that Keap has a higher starting price of $299/month and does not offer a free tier, and its integrations list is not provided.

Frequently Asked Questions

What are the core differences in pricing and free offerings?
HubSpot offers a free tier and a starting price of $7/month/seat. Keap does not offer a free tier and has a starting price of $299/month.
What are the key feature differences between HubSpot and Keap?
HubSpot's key features include email marketing, live chat, simple marketing automation, ad management, lead scoring, and CRM segments. Keap's key features include CRM, Automation Builder, Sales Pipeline, Email & Text, Landing Pages, Payments, Appointments, and Reporting.
How do the integrations compare between HubSpot and Keap?
HubSpot lists integrations with Jira, Adobe Express, Aircall, LinkedIn, Microsoft Teams, and Amplitude. Keap's integrations list is not provided.
What are the advantages of HubSpot?
HubSpot offers flexible pricing options, comprehensive marketing tools, strong integrations, and a user-friendly interface.
What are the advantages of Keap?
Keap is noted for its suitability for small business automation, user-friendly interface, comprehensive CRM tools, and excellent customer support.

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