Kissmetrics vs Heap: Analytics Comparison (2026)

An independent side-by-side comparison of Kissmetrics and Heap for analytics buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask analytics questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Heap leads overall31% cited vs Kissmetrics 0% across 108 probes.
ChatGPT
Kissmetrics
0 / 12 probes
0%
Invisible
HeapLeads
9 / 12 probes
75%
Excellent
Perplexity
Kissmetrics
0 / 12 probes
0%
Invisible
Heap
0 / 12 probes
0%
Invisible
Gemini
Kissmetrics
0 / 12 probes
0%
Invisible
Heap
0 / 12 probes
0%
Invisible
Claude
Kissmetrics
0 / 12 probes
0%
Invisible
HeapLeads
8 / 12 probes
67%
Excellent
Copilot
Kissmetrics
0 / 6 probes
0%
Invisible
Heap
0 / 6 probes
0%
Invisible
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Kissmetrics
Starting price
$99/month
Free tier
Yes
kissmetrics.io
Heap
Starting price
Free tier
Yes
heap.io

Key Features

Kissmetrics
  • User-level tracking
  • 500,000 events/month included
  • Unlimited users & seats
  • 9 report types
  • Flexible attribution
  • Native email campaigns
  • 1-hour onboarding call included
  • 30+ integrations & full API access
Heap
  • Core analytics charts
  • Unlimited enrichment sources
  • 6 months data history
  • SSO

When to choose Kissmetrics

Choose Kissmetrics if your team prioritizes its strengths over Heap's. Full guidance populates as Kissmetrics's feature data is indexed.

When to choose Heap

Choose Heap if your team prioritizes its strengths over Kissmetrics's. Full guidance populates as Heap's feature data is indexed.

More Analytics Comparisons