Ranked list · Patient Engagement · 9 companies

Best Patient Engagement Software in 2026

The best patient engagement platforms ranked by AI-engine citation share — how often ChatGPT, Perplexity, Gemini, and Claude actually surface each vendor when real buyers ask — then verified pricing, features, and integrations from each vendor's own documentation. No paid placement, no user reviews.

1. #1

   Weave

   Score 100/100Claim WeaveBadge ↗

   Weave stands out in patient engagement for Award-winning customer support, Expert onboarding, Call Analytics.

   From $249/month

   • · Starting price: $249/month
   • · Key features: Award-winning customer support, Expert onboarding, Call Analytics, Digital Forms, Text to Pay
   • · Integrates with: Dentrix, Eaglesoft, OpenDental, Modernizing Medicine, AthenaHealth
   • · Strengths: Comprehensive patient communication tools; User-friendly interface; Great customer support
2. #2

   Spruce Health

   Score 97/100Claim Spruce HealthBadge ↗

   Spruce Health stands out in patient engagement for HIPAA BAA, Advanced medical phone, text, video, fax, Customizable, shared inbox.

   Free tier · paid from $24/month

   • · Starting price: $24/month
   • · Free tier available
   • · Key features: HIPAA BAA, Advanced medical phone, text, video, fax, Customizable, shared inbox, Auto-replies, AI-enabled voicemail transcription
   • · Integrates with: VoIP Phone Service, AI-enabled transcription & summarization
   • · Strengths: Offers comprehensive communication tools; Easy implementation and onboarding; Month-to-month billing options
3. #3

   Doxy.me

   Score 90/100Claim Doxy.meBadge ↗

   Doxy.me stands out in patient engagement for Unlimited calls, Chat during sessions, Screen sharing.

   Free tier · paid from $29/user/month

   • · Starting price: $29/user/month
   • · Free tier available
   • · Key features: Unlimited calls, Chat during sessions, Screen sharing, HD, reliable video, Group calls
   • · Strengths: User-friendly for telehealth; Great for small and large teams; HIPAA compliant for security
4. #4

   Relatient

   Score 89/100Claim RelatientBadge ↗

   Relatient stands out in patient engagement for AI-powered patient scheduling, Automated call handling, Omnichannel communications.

   • · Key features: AI-powered patient scheduling, Automated call handling, Omnichannel communications, Self-scheduling options, Integration with EHR systems
   • · Integrates with: athenahealth, MEDITECH, eClinicalWorks, Nextgen, Greenway
   • · Strengths: Improves call center performance; Streamlines patient booking; AI-driven automation reduces errors
5. #5

   OhMD

   Score 80/100Claim OhMDBadge ↗

   OhMD stands out in patient engagement for Two-way SMS with patients, Voice and video calling, Voicemail transcription.

   From $300/month

   • · Starting price: $300/month
   • · Key features: Two-way SMS with patients, Voice and video calling, Voicemail transcription, Website chat, Team messaging
   • · Integrates with: EHR integration, API & integration extensions
   • · Strengths: HIPAA-compliant texting; AI answers calls; Custom onboarding options
6. #6

   Updox

   Score 69/100Claim UpdoxBadge ↗

   Updox stands out in patient engagement for Customizable packages based on needs, Up to 10,000 fax pages with Enterprise plan, Up to 500 telehealth sessions per month.

   • · Key features: Customizable packages based on needs, Up to 10,000 fax pages with Enterprise plan, Up to 500 telehealth sessions per month, Patient reminders for up to 2,500 appointments, Secure messaging with 24/7 support
   • · Integrates with: EHR, PM
   • · Strengths: Flexible pricing based on usage; Customizable packages for practices; Support for various practice sizes
7. #7

   Klara

   Score 62/100Claim KlaraBadge ↗

   Klara stands out in patient engagement for Multichannel patient communication, Automated appointment reminders, No password required to use.

   • · Key features: Multichannel patient communication, Automated appointment reminders, No password required to use, Two-factor authentication available, Voicemail transcription
   • · Strengths: Enhances patient engagement; Saves time for healthcare providers; Reduces phone tag
8. #8

   PatientPop

   Score 62/100Claim PatientPopBadge ↗

   PatientPop stands out in patient engagement for Complete patient history, AI-generated clinical notes, Electronic prescriptions.

   • · Key features: Complete patient history, AI-generated clinical notes, Electronic prescriptions, Telehealth, Provider scheduling
   • · Strengths: User-friendly interface; Excellent customer support; Comprehensive features
9. #9

   Phreesia

   Score 40/100Claim PhreesiaBadge ↗

   Phreesia stands out in patient engagement for Customizable packages for healthcare organizations, Streamline intake and increase collections, 79% reduction in no-show rate.

   • · Key features: Customizable packages for healthcare organizations, Streamline intake and increase collections, 79% reduction in no-show rate, 96% patient satisfaction rate
   • · Strengths: Tailored solutions for various organization sizes; Proven return on investment metrics; Helps reduce staff burnout