Ranked list · Patient Engagement · 9 companies
Best Patient Engagement Software in 2026
The top patient engagement platforms offer diverse functionalities designed to streamline communication, enhance patient experience, and optimize practice workflows. These platforms frequently incorporate features such as appointment scheduling, secure messaging, and telehealth capabilities to support various healthcare settings.
Weave offers comprehensive patient communication tools, including Call Analytics, Digital Forms, and Two-Way Text Messaging, and integrates with systems like Dentrix, Eaglesoft, and AthenaHealth.
From $249/month
- · Starting price: $249/month
- · Key features: Award-winning customer support, Expert onboarding, Call Analytics, Digital Forms, Text to Pay
- · Integrates with: Dentrix, Eaglesoft, OpenDental, Modernizing Medicine, AthenaHealth
- · Strengths: Comprehensive patient communication tools; User-friendly interface; Great customer support
Spruce Health provides advanced medical communication tools with HIPAA BAA compliance, AI-enabled voicemail transcription, and customizable shared inboxes, with month-to-month billing options.
Free tier · paid from $24/month
- · Starting price: $24/month
- · Free tier available
- · Key features: HIPAA BAA, Advanced medical phone, text, video, fax, Customizable, shared inbox, Auto-replies, AI-enabled voicemail transcription
- · Integrates with: VoIP Phone Service, AI-enabled transcription & summarization
- · Strengths: Offers comprehensive communication tools; Easy implementation and onboarding; Month-to-month billing options
Doxy.me focuses on telehealth with unlimited calls, HD video, screen sharing, and group call capabilities, and is HIPAA compliant.
Free tier · paid from $29/user/month
- · Starting price: $29/user/month
- · Free tier available
- · Key features: Unlimited calls, Chat during sessions, Screen sharing, HD, reliable video, Group calls
- · Strengths: User-friendly for telehealth; Great for small and large teams; HIPAA compliant for security
Relatient features AI-powered patient scheduling, automated call handling, and omnichannel communications, and integrates with EHR systems like athenahealth and MEDITECH.
- · Key features: AI-powered patient scheduling, Automated call handling, Omnichannel communications, Self-scheduling options, Integration with EHR systems
- · Integrates with: athenahealth, MEDITECH, eClinicalWorks, Nextgen, Greenway
- · Strengths: Improves call center performance; Streamlines patient booking; AI-driven automation reduces errors
OhMD provides two-way SMS with patients, voice and video calling, and voicemail transcription, with HIPAA-compliant texting.
From $300/month
- · Starting price: $300/month
- · Key features: Two-way SMS with patients, Voice and video calling, Voicemail transcription, Website chat, Team messaging
- · Integrates with: EHR integration, API & integration extensions
- · Strengths: HIPAA-compliant texting; AI answers calls; Custom onboarding options
Updox offers customizable packages based on needs, including up to 10,000 fax pages and 500 telehealth sessions per month, and integrates with EHR and PM systems.
- · Key features: Customizable packages based on needs, Up to 10,000 fax pages with Enterprise plan, Up to 500 telehealth sessions per month, Patient reminders for up to 2,500 appointments, Secure messaging with 24/7 support
- · Integrates with: EHR, PM
- · Strengths: Flexible pricing based on usage; Customizable packages for practices; Support for various practice sizes
Klara supports multichannel patient communication, automated appointment reminders, and self-scheduling, enhancing patient engagement and saving time for providers.
- · Key features: Multichannel patient communication, Automated appointment reminders, No password required to use, Two-factor authentication available, Voicemail transcription
- · Strengths: Enhances patient engagement; Saves time for healthcare providers; Reduces phone tag
PatientPop provides a complete patient history, AI-generated clinical notes, electronic prescriptions, and telehealth, with a user-friendly interface.
- · Key features: Complete patient history, AI-generated clinical notes, Electronic prescriptions, Telehealth, Provider scheduling
- · Strengths: User-friendly interface; Excellent customer support; Comprehensive features
Phreesia offers customizable packages to streamline intake and increase collections, with reported reductions in no-show rates and high patient satisfaction.
- · Key features: Customizable packages for healthcare organizations, Streamline intake and increase collections, 79% reduction in no-show rate, 96% patient satisfaction rate
- · Strengths: Tailored solutions for various organization sizes; Proven return on investment metrics; Helps reduce staff burnout
How we rank
Composite score, weighted across five public signals from each company's published releases:
- · Recency (25%) — exponential decay from the most recent release
- · Volume (20%) — releases published in the last 90 days
- · GEO score (25%) — average AI-optimization score
- · Citations (20%) — confirmed AI-engine citations
- · Entities (10%) — entity richness per release